Frequently Asked Questions

Do you offer free shipping?

See our current shipping policy for free-shipping offers, rates, and available destinations.

How long does shipping take?

Most orders ship within 1–3 business days. Standard shipping typically arrives within 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?

We currently ship within the United States. International shipping is coming soon — follow us on Instagram and TikTok at @anchormedownapparel for updates.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Use that number to track your package in real time.

What is your return policy?

Review our current refund policy for eligibility, exceptions, and the steps to request help with an order.

How do I start a return?

Review our current refund policy before requesting a return. For questions about an order, email us at the address listed on your order confirmation with your order number and a description of the issue.

Can I exchange for a different size?

Review our current refund policy for exchange eligibility before ordering.

When will I receive my refund?

See our current refund policy for refund conditions. For an update on a specific request, contact us using the details on your order confirmation.

How does AMD apparel fit?

Fit varies by style. Review the selected product’s fit notes and size-chart image, including any product-specific sizing warning, before ordering.

What if I'm between sizes?

Compare your measurements with the selected product’s size chart and follow its measurement instructions. Check whether the chart measures the garment or your body. If you are unsure, contact us with the product, color, and sizes you are considering.

Are your shirts pre-shrunk?

Check the selected product’s materials and construction details for pre-shrunk information, then follow that product’s care instructions.

What sizes do you carry?

Size availability varies by style and color. Check the selected product’s size options, size chart, and fit notes before ordering.

How should I wash my AMD gear?

For the best results:

• Wash cold, inside out
• Tumble dry low or hang dry
• No bleach — ever
• Iron inside out — avoid direct heat on printed areas

Follow these steps and your gear will hold up for years.

Will the prints crack or fade?

Our prints are made to last. With proper care (cold wash, low heat dry), the graphics will stay sharp and vibrant through countless washes.

What makes AMD different from other brands?

Everything. Our heavyweight premium fabrics, ethical production standards, and designs rooted in the nautical-meets-iron lifestyle set us apart. We don't chase trends — we build gear for people who demand more.

What does 425 GSM mean?

GSM means grams per square meter and measures fabric weight. A fabric listed as 425 GSM weighs 425 grams per square meter. Fabric weights vary by product; check the selected product’s description for its listed weight.

What is Bull Wash?

Bull Wash is a heavyweight tee with a washed effect and bull graphic. See the Bull Wash product page for available options and product details.

When do new products drop?

Follow us on Instagram and TikTok at @anchormedownapparel for drop announcements, early access, and behind-the-scenes looks at what's coming next.

Reach out to us on social media at @anchormedownapparel or use the contact form on our site. We're real people and we respond to every message.